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About Us

National Certification Services was the web’s first provider of online certification exams, beginning in 2005. Our original site, cprtrainingfast.com, focused on our flagship certifications in BCLS, ACLS and PALS. Following all international standardized guidelines, our certifications have been accepted worldwide by nearly 200,000 people. Our clients range from individual healthcare professionals to urgent care corporations, staffing agencies, hospital systems, higher education facilities and military installations. To meet the evolving demands of healthcare professional’s certification needs, we have developed a full portfolio of programs to meet your needs, anytime from anywhere.

FAQ

Most frequent questions and answers

Begin by completing your purchase.  Our system will automatically create your account with a randomly generated password at checkout and will email you the password, along with your receipt.  To prepare for your exam, visit the “Free Prep Materials” page to view optional downloads and videos. To begin testing, click “My Courses” from the top toolbar.  If you are unable to complete your exam in one sitting, your results will automatically save and you can return later.  Your exam is automatically graded and your printable certificate can be located under “My Courses”.

You have unlimited retakes

Your account is created for you automatically during the checkout purchase.  Your username is the email you used and a password is emailed to you, along with your receipt.  You do not need to use the password if you automatically return to the site after checkout.

Yes, we offer the same exam for each level however, if you are renewing your certificate and previously scored a 90%+, you should consider our No-Test Renewal Program. Visit the Special Programs page for more information.

Your certificate is available to you immediately after exam completion under the “My Courses” tab.  You can immediately print it or return at a later time.

No. Although we follow the exact same guidelines and course content, you may only receive an AHA or ACS card by physically attending an AHA or ACS course. Cards are issued by our company and state our name only.

The AHA and ACS do not have the authority to endorse other vendors. They are providers of courses and exams, not an accrediting body.

Yes, as we follow all international guidelines. Please confirm with your employer prior to purchase.

Yes, we are accredited by American Medical Research Associates.

We offer skills test forms as an option if your employer requires one, but we do not require one.

Two years from issue date.

Telephone customer service is available at 1-800-365-6269 from 9am-3pm EST, Monday – Thursday and 9am-12pm EST Friday. We offer additional customer service by email at info@onlinemedcerts.com

We always recommend checking with your employer prior to purchase. We have provided online exams since 2005. In the rare event that an employer does not initially accept your certificate, our customer service team will be happy to contact them directly. We offer a course curriculum sheet for you to present to your employer. The course curriculum sheet shows we follow the exact same curriculum as other internationally accepted providers.

All courses and products are non-refundable. It is the client’s responsibility to check with their employer or school prior to making their purchase to ensure that they accept online certification. Clients who file chargebacks with their credit card company after obtaining certification will have their accounts referred to a collection agency.

Yes.  During checkout you will see an option to select group purchase. By clicking “enroll”, you are adding yourself as the group contact which will allow you to see the status of the other group participant’s exams and certificates. 

If you did not attach a copy of your previous certificate during checkout, email one to info@onlinemedcerts.com .   Once your eligibility is verified, you will be emailed a pdf form to electronically signed and submitted.  Your updated certificate will be emailed to you.  VIP certificates are processed during business hours.